We would like you to be happy with your purchase but if there’s something wrong with your item and you would like your money back, please tell us within 30 days of receiving your order by emailing us at shop@pscsupport.org.uk or calling us on 01235 25 35 45 to ask for a return label. Please provide your name, home address, details of the order and, where available, your phone number and email address.
You are responsible for the costs of return unless the products are faulty or not as described (see our Merchandise Terms and Conditions)
Cancelling your order
Please note that if you are not happy with your item for any other reason and would like your money back, you also have a right to cancel your order (subject to the exceptions below) within 14 days after the day on which you receive your order. More information on your right to cancel can be found in our Merchandise Terms and Conditions.